Free shipping on orders with spending over R5000

Shipping & Returns

Effortlessly Yours: Fast Shipping, Simple Returns.

Common purchase queries answered

Orders and Shipping

Once you’ve placed your order, the arrival time can vary based on your location and the specific items you’ve purchased. Typically, your order should arrive within the standard delivery times listed for your region, but please check the shipping confirmation for the most accurate estimate.

Setting up an account with us is easy! Just visit our website, click on “Create an Account” at the checkout page or in the customer login area, and fill in your details. An account will help you track your orders, check out faster, and keep an eye on your order history.

To change your shipping address, you can update your details in your account settings before your order is dispatched. If your order is already on its way, it’s best to contact our customer support directly to see if a change is possible.

After placing your order, you can track its status by logging into your account and visiting the order history section. You’ll also receive a tracking link in your shipping confirmation email.

If you order multiple items, we aim to consolidate your purchases into a single package. However, the availability of all items at the time of shipping can affect whether items are sent together or separately.

If you need to swap an item

Returns and Exchanges

You can return any product, even if you simply change your mind, within 15 days from the date of delivery.

If your order isn’t right or arrives damaged, please contact customer support directly for a swift resolution, including returns or exchanges.

If your order arrives damaged, please contact customer support directly for a swift resolution, including returns or exchanges.

For mailing authorized returns, the exact address is not listed publicly. You will need to contact customer support or refer to the information provided with your order​

Our customer support team is here to help you with any issues or questions. Contact them through our website’s support section for assistance.

You can modify or cancel your order if it hasn’t been shipped yet. This can be done through your account or by contacting customer support directly.

Free Shipping

On all orders above R5000

Easy 15 days returns

Return within 15 days from the date of delivery

100% Secure Checkout

PayFast / PayFlex / MasterCard / Visa