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Common queries answered

Frequently asked Questions

Once you’ve placed your order, the arrival time can vary based on your location and the specific items you’ve purchased. Typically, your order should arrive within the standard delivery times listed for your region, but please check the shipping confirmation for the most accurate estimate.

You can return any product, even if you simply change your mind, within 15 days from the date of delivery.

To change your shipping address, you can update your details in your account settings before your order is dispatched. If your order is already on its way, it’s best to contact our customer support directly to see if a change is possible.

After placing your order, you can track its status by logging into your account and visiting the order history section. You’ll also receive a tracking link in your shipping confirmation email.

Our customer support team is ready to assist you with any inquiries or issues you might have! You can reach out to them through the contact form.

If you order multiple items, we aim to consolidate your purchases into a single package. However, the availability of all items at the time of shipping can affect whether items are sent together or separately.

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