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FOR ENQUIRIES RELATED TO YOUR ONLINE ORDER PLEASE EMAIL INFO@REPLAYSA.CO.ZA OR FILL IN THE CONTACT FORM BELOW

Common queries answered

Frequently asked Questions

Once you’ve placed your order, the arrival time can vary based on your location and the specific items you’ve purchased. Your order will be processed within 1-2 and delivery within the 3-4 workings days (Excluding Saturday and Sunday), but please check the shipping tracking for the most accurate estimate.

Setting up an account with us is easy! Just visit our website, click on “Create an Account” at the checkout page or in the customer login area, and fill in your details. An account will help you track your orders, check out faster, and keep an eye on your order history.

To change your shipping address, you can update your details in your account settings before your order is dispatched. If your order is already on its way, it’s best to contact our customer support directly to see if a change is possible.

After placing your order, you can track its status by logging into your account and visiting the order history section. You’ll also receive a tracking link in your shipping confirmation email.

You can track your shipment via: https://replayjeans.co.za/shipment_tracking/

If you order multiple items, we aim to consolidate your purchases into a single package. However, the availability of all items at the time of shipping can affect whether items are sent together or separately.

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